Search found 12 matches

by Support
Wed Jul 05, 2017 6:55 am
Forum: General Discussions
Topic: Request information about call monitoring
Replies: 3
Views: 364

Re: Request information about call monitoring

Hello,
this depends on the information you want to disply. If only the CallerID is needed, the Standard Editon is enough. If you need the CalledID and/or ConnectedID too, the Professional Editon is the choice. Please read here:

http://hbtapi.com/editions/index.htm

Regards
Stefan
by Support
Tue Jul 04, 2017 7:03 am
Forum: General Discussions
Topic: Request information about call monitoring
Replies: 3
Views: 364

Re: Request information about call monitoring

Hello,
yes it's possible. Please the try the symple "CallMonitor". It opens all available lines and shows the calls.
Panasonic TSP should work. We used it already in projects and it works fine.

Regards,
Stefan
by Support
Mon Mar 27, 2017 12:57 pm
Forum: News and Announcements
Topic: Version 10.2 has been released!
Replies: 0
Views: 495

Version 10.2 has been released!

Dear user of hbTapi Components,

we would like to inform you about the release of

hbTapi Components Version 10.2 with support of Embarcadero Technologies Delphi, C++Builder and RAD Studio XE10.2.

You are able to download the new version using the following link:
http://www.hbtapi.com/download
by Support
Thu Jan 26, 2017 3:37 pm
Forum: Support and Troubleshooting
Topic: Calls without country code
Replies: 1
Views: 332

Re: Calls without country code

Hello, in TAPI there is a method called "lineTranslateAddress" which can be used with hbTapi. The lineTranslateAddress function translates the specified address into another format. This can be used to translate a address based on the configured TAPI location codes. In practice, it is not very good ...
by Support
Fri Nov 04, 2016 2:57 pm
Forum: Support and Troubleshooting
Topic: Devicelist Freezes
Replies: 5
Views: 449

Re: Devicelist Freezes

Hello, the application freezes because the TAPI function which is call hangs. I dont't know which function causes the problem. But I think, it's the "lineInitializeEx" funktion. This one is called during the initialization process when hbTapi "connects" with TAPI. It is automatically called when the...
by Support
Fri Oct 28, 2016 1:04 pm
Forum: Support and Troubleshooting
Topic: Devicelist Freezes
Replies: 5
Views: 449

Re: Devicelist Freezes

Hello,

hbTapi gets the names (and other data) from the TSPs. It seems, that there is a timeout by some TSPs.

Can you check the behavior using other TAPI applications.

There is no way call the method "async".

Stefan
by Support
Mon Sep 19, 2016 8:39 am
Forum: General Discussions
Topic: Compatible Modems recommended
Replies: 3
Views: 935

Re: Compatible Modems recommended

Hello,
sorry, but we are not able to suggest a TAPI modem. There are too many devices on the market an we can't test them.
For telephony sulutions, we suggest the way2call products which provide a good TAPI support.

Best regards
Stefan
by Support
Tue May 03, 2016 8:09 am
Forum: News and Announcements
Topic: Version 10.1 has been released!
Replies: 0
Views: 2562

Version 10.1 has been released!

Dear user of hbTapi Components,

we would like to inform you about the release of

hbTapi Components Version 10.1 with support of Embarcadero Technologies Delphi, C++Builder and RAD Studio XE10.1.

You are able to download the new version using the following link:
http://www.hbtapi.com/download
by Support
Wed Nov 11, 2015 7:42 am
Forum: General Discussions
Topic: TAPI Devices.
Replies: 2
Views: 2952

Re: TAPI Devices.

Hi,

yes, hbTapi (and TAPI too) is able to work with network-based devices. But this is not part of hbTapi. The TAPI-Service-Provider (TSP) has to handle this. You need a TSP for the devices (or PBX) you are using.

Regards,

Stefan
by Support
Wed Sep 30, 2015 7:53 am
Forum: News and Announcements
Topic: Version 10 has been released!
Replies: 0
Views: 851

Version 10 has been released!

Dear user of hbTapi Components,

we would like to inform you about the release of

hbTapi Components Version 10 with support of Embarcadero Technologies Delphi, C++Builder and RAD Studio XE10.

You are able to download the new version using the following link:
http://www.hbtapi.com/download