Request information about call monitoring

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delphilord
Posts: 2
Joined: Mon Jul 03, 2017 4:38 pm

Request information about call monitoring

Post by delphilord » Mon Jul 03, 2017 4:44 pm

I just downloaded hbtapi 10.2 for testing. If this components can handle what I need I will buy it .
it is so expensive for me . I must make a working demo to get some money for starting project and pay you for components.
Device :
Panasonic PBX tde-200 Lan port
monitor all pbx lines incoming calls.
I installed panasonic tsp
When I get device list I can see CO00001 ,..,EXT1000 ,..., EXT 2900 and so on.
is it possible to monitor all calls on all EXT's at same time ?
ring duration, line answer and hangup events...
No need for dial or tranfer or answer calls from PC
If yes, How?

Support
Site Admin
Posts: 13
Joined: Wed May 20, 2015 9:31 am

Re: Request information about call monitoring

Post by Support » Tue Jul 04, 2017 7:03 am

Hello,
yes it's possible. Please the try the symple "CallMonitor". It opens all available lines and shows the calls.
Panasonic TSP should work. We used it already in projects and it works fine.

Regards,
Stefan

delphilord
Posts: 2
Joined: Mon Jul 03, 2017 4:38 pm

Re: Request information about call monitoring

Post by delphilord » Tue Jul 04, 2017 10:37 am

Thank you .
I will test it.
and one other question.
which license must I buy ?

Support
Site Admin
Posts: 13
Joined: Wed May 20, 2015 9:31 am

Re: Request information about call monitoring

Post by Support » Wed Jul 05, 2017 6:55 am

Hello,
this depends on the information you want to disply. If only the CallerID is needed, the Standard Editon is enough. If you need the CalledID and/or ConnectedID too, the Professional Editon is the choice. Please read here:

http://hbtapi.com/editions/index.htm

Regards
Stefan

AntoineD
Posts: 1
Joined: Thu Feb 01, 2018 11:28 am

Re: Request information about call monitoring

Post by AntoineD » Sun Feb 11, 2018 1:56 pm

Hi Stefan, can you easily upgrade your plan if you make the wrong call and decide you need more features?

Support
Site Admin
Posts: 13
Joined: Wed May 20, 2015 9:31 am

Re: Request information about call monitoring

Post by Support » Mon Feb 12, 2018 9:11 am

Hello,
yes, an upgrade is possible at any time.
Stefan

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